Frequently asked questions

Admissions, billing, the parent portal and the bursar's ledger read the same record rather than each keeping their own. A returning or transferring student is found rather than created again, so fees stop sitting against a record nobody is looking at. A family sees one figure for what it owes.

Tuition, deposits and recurring charges are billed against the student record, and instalment plans, due dates and late-fee rules are applied by the system rather than tracked by hand. Reminders go out on a schedule, so officers work the exceptions instead of chasing every balance.

Yes. The parent portal shows statements, outstanding balances and instalment schedules, and a parent can settle a fee at eleven at night without calling the office in the morning. Every payment posts to the same ledger the bursar reads.

The canteen, the bookstore and the service counters accept DuitNow QR, cards and the major Malaysian e-wallets, with stored-value accounts where the campus runs them. Parents top up from home, and the takings reconcile into the same finance records as fees.

Fees, campus takings and settlement are reconciled daily against what was billed, so closing the term is reading a report rather than a fortnight of matching. Departments, campuses and cost centres are visible separately without separate books, and management sees enrolment, fee collection and arrears during the term rather than after it closes.

It goes live on one programme, one campus or one intake first, before the whole administration commits to it. Migration happens between intakes, not during one, with cutover dates chosen against the institution's own calendar. Admissions and fee collection continue throughout, and the previous path stays available until the new one is trusted.

In the institution's own cloud account or data centre. idataraya installs it, hardens it and keeps it current, and the institution's team holds the keys, the backups and the data. Learning management and academic systems stay where they are, and idataraya integrates asasii campus with what the institution already runs. A documented API lets other systems or a third party read student records, fees and payments and post what they need to.

Software updates, the customisations made for you, monitoring, severity-based response and restoration targets, and the changes needed as programmes and fee structures change. Hosting stays with you. It is a fee, not a subscription.